Any unopened and unmarked disposable soft contact lenses boxes in good condition and purchased through O.A. Contacts may be exchanged or credited to your account.
Shipping fees are only eligible for refund when the original items were either shipped incorrectly by OA Contacts.com or damaged. All other shipping fees are non-refundable.
To receive authorization for a return, please contact us at 817-870-2421. Please allow up to two weeks for the return to be processed, at which time a credit or exchange will be made. If you wish to inquire about your return please call 817-870-2421.
Our hours are Monday through Friday 8:30 a.m. to 5:00 p.m.
Ship returned items to:
1201 Summit Ave.
Fort Worth, Texas 76102
OAContacts.com Customer Service Representatives are here to answer any questions you might have. Please call us Monday through Friday, 8:30 a.m. - 5:00 p.m. CST and we will be happy to assist you.